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Introduction

SPC Portal Landing PageSPC Portal Landing Page

What is the SPC Portal?​

The Security, Privacy & Compliance (SPC) Portal is a comprehensive suite of tools developed by the Genesys Security, Privacy & Compliance Center of Excellence team. This specialized platform helps organizations optimize and monitor their Genesys Cloud environment's security posture while ensuring compliance with industry standards and regulations.

What the SPC Portal offers​

  • Including SOC 2, ISO 27001, PCI DSS and other certifications
  • Analyzes your Genesys Cloud configuration to identify potential security risks and misconfigurations, providing a detailed security score and recommendations
  • Delivers insights into your organization's Genesys Cloud activities
  • Helps manage privacy-related data requests

Key Benefits​

  • Comprehensive security assessment of your Genesys Cloud environment
  • Real-time security alerts for potential issues
  • Scheduled security reports
  • Access to up-to-date compliance documentation
  • Expert guidance on security best practices

The SPC Portal connects securely to your Genesys Cloud organization using read-only permissions, ensuring your data remains protected while providing valuable insights to enhance your security posture.